Professional Standards

A REALTOR® is more than a real estate agent; REALTORS® have training in ethics for both their dealings with the public and with the real estate community. The REALTOR® Code of Ethics is the cornerstone of the National Association of REALTORS® ethics training. It guides REALTORS® and also shows the public the level of commitment, education and dedication to their profession that each member of NAR possesses.

If you believe that a REALTOR® has violated one or more articles of the Code of Ethics, you can file an ethics complaint alleging a violation(s) through the local association of REALTORS® where the REALTOR® holds membership or participates in a multiple listing service owned/operated by a REALTOR® association.

In addition, REALTORS® agree as a condition of membership to arbitrate contractual disputes and specific non-contractual disputes as provided for in Article 17 of the NAR Code of Ethics. If you have a contractual dispute with another REALTOR®, you can file a request for arbitration of that dispute. The appropriate local association where the request would be filed depends on where the other REALTOR® holds association membership and/or participates in MLS.

On the right-hand side of this page you will find three important documents related to Professional Standards. One is a general information piece entitled “Before You File a Complaint.” The other two are the initial forms which must be filed to begin the process–one for an ethics violation (E-1), and one for contractual disputes (A-1).

Please contact CVAR for additional information.